FAQs

Quick answers to common questions.

Is the first visit really free?
Yes. New customers receive a free on-site visit including up to a 30-minute diagnostic check. No obligation.
Will you do work without my permission?
No. We explain the issue and options first. We only proceed once you approve the work.
Do you support Windows and Mac?
Yes — Windows PCs, Macs, laptops, and common peripherals (printers, routers, etc.).
Do you offer evenings or weekends?
Yes, subject to availability. Perfect for working professionals and businesses.
How do I book the free first visit?
Use the contact form, email, Instagram, or live chat. We’ll arrange a time that suits you.